Nell's TEDx Talk sheds light on patient provider interactions that apply to many specialties but draw lessons from her expertise in midwifery. Listening is critical to all aspects of healthcare and Nell provides answers to how to listen more effectively. Nell Tharpe was formerly the head maternal-child specialist at the Maine CDC and is the author of Clinical Practice Guidelines for Midwifery & Women's Health. Nell is well versed in and offers insight into issues involving the practitioner/patient interactions and its impact on patient outcomes. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx